UK Three Best Rated Privacy Policy

At ThreeBestRated UK, we value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use our website to contact businesses, submit reviews, or provide feedback. It also outlines your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website, you agree to the practices described in this Privacy Policy.

ThreeBestRated UK is the data controller responsible for processing the personal information collected through this website. We are registered with the Information Commissioner’s Office (ICO) in the United Kingdom. Our registration demonstrates our commitment to complying with UK Data Protection laws. Our ICO Certificate of Registration is available upon request. If you have any questions or concerns regarding your personal data or this Privacy Policy, you can contact us at [email protected]

We collect information from users to provide our services and maintain the quality and reliability of our business listings. When you submit a review, comment, or feedback, we may collect personal details such as your name, email address, phone number, and any other information you voluntarily provide. This may include opinions, ratings, photographs, or other materials submitted as part of your review.

In addition, we automatically collect technical information about your device and how you interact with our website, including your IP address, browser type, operating system, device information, pages viewed, links clicked, and other activity on the website. This information helps us improve website performance, detect fraudulent activity, and enhance the overall user experience.

We may use the information collected when you register, subscribe to our newsletter, respond to surveys, participate in marketing communications, browse our website, or use specific site features to: personalise your experience and deliver content, recommendations, and services that match your interests; enhance our website’s performance and usability to better meet your needs; provide effective customer support by responding promptly to your inquiries and service requests.

Our goal is to use your information responsibly to create a more relevant, reliable, and user-focused experience.

Under the Data Protection Act 2018, you have the right to be informed about how your personal data is used, access the data we hold about you, request corrections to any inaccurate or incomplete information, and request the erasure of your personal data. You also have the right to restrict or stop the processing of your data, request data portability to use your information for other services, and object to certain processing activities. In addition, you have rights relating to automated decision-making and profiling, such as when your data is used to predict behaviour or interests. You can exercise these rights by contacting us at [email protected], and we will respond in accordance with UK GDPR timelines.

At ThreeBestRated.co.uk, we value the privacy of every individual who shares their experience through a review on our website. This policy explains how we handle reviewer information to maintain transparency, trust, and compliance with UK data protection laws. When you submit a review, your feedback may be published on our website under your name to help other customers make informed decisions. You may also choose to submit your review anonymously; in such cases, your name or any identifying details will not appear publicly, though your review content will remain visible to assist others.

Occasionally, we may share your review with the business concerned to help them understand and respond to feedback, but unless you have authorised otherwise, all personal identifiers will be removed before sharing. All reviews and related information are managed in accordance with the UK GDPR and the Data Protection Act 2018.

We retain reviewer contact details only for verification or complaint-handling purposes and never share them with third parties for marketing or promotional use. You have the right to request a copy of your submitted review or related personal data, ask for corrections or removal of your review, and withdraw consent for publication at any time.

We are committed to maintaining a trustworthy and balanced review system that showcases genuine customer experiences. All submitted reviews are screened for authenticity and compliance with our guidelines, either before or after publication. Reviews may be edited, filtered, or removed if they include false, misleading, or defamatory information; personal or sensitive data unrelated to the service experience; offensive, threatening, or discriminatory language; promotional, duplicate, or spam content; or experiences not based on genuine interactions with the listed business.

Our moderation process is designed to ensure fair and unbiased visibility for both positive and negative reviews. Businesses are not permitted to modify or influence user reviews, but verified business owners may post professional responses to address customer concerns. We continually review our moderation practices to maintain transparency, accuracy, and credibility, helping users trust that every review represents a verified customer experience.

We do not sell, trade, or otherwise transfer personally identifiable information to outside parties without your consent, except where necessary to provide services or comply with the law. This includes hosting partners or service providers who assist us in operating the website, provided they maintain confidentiality. Non-personally identifiable information may be shared with third parties for analytics, marketing, or other purposes.

From time to time, we may include links to third-party websites or services. These sites have their own privacy policies, and we are not responsible for their content or practices. Users are encouraged to review the privacy policies of any sites they visit.

We use cookies and similar technologies to improve user experience, analyse website traffic, and provide relevant content and advertising. Cookies help remember preferences, compile site interaction data, and deliver targeted ads. We use Google Analytics and Google Ads for performance tracking and remarketing purposes.

Google's advertising requirements can be summed up by Google's Advertising Principles, which are designed to provide a positive experience for users. More information is available at Google Advertising Policies. Third-party vendors, including Google, may use cookies and other identifiers to compile data about user interactions with ads and services. Non-essential cookies are only activated after you provide consent via our cookie banner.

Users can manage or disable cookies through their browser settings. For Google Ads and Analytics, users can opt out via the Google Ads Settings page, the Google Analytics Opt-Out Browser Add-on, or the Network Advertising Initiative opt-out page. Our website also respects “Do Not Track” browser signals and does not track users for advertising purposes if DNT is enabled.

Our Privacy Policy is fully accessible on all devices and compatible with assistive technologies. If you experience difficulty accessing it, please contact us for assistance.

We implement multiple security measures to protect your personal data, including encrypted transmission via SSL, secure networks, and limited access to authorised personnel only. While we strive to maintain the highest security standards, no online service can guarantee complete security. We also conduct regular audits and monitoring to ensure compliance with current security standards.

Our website and services are not intended for individuals under 16 years old. We do not knowingly collect personal data from children and will promptly delete any data inadvertently collected from minors.

We retain reviews and related personal data as long as necessary to provide services or comply with legal requirements. Users may request deletion of personal information at any time, and we will process these requests in compliance with UK law.

We are committed to protecting your personal data in accordance with the UK GDPR and the Data Protection Act 2018. In the unlikely event of a data breach that affects your personal information, we will take immediate action to investigate the incident and notify affected users promptly. Any notifications regarding breaches will be provided through in-site notifications or direct communication, and we aim to notify users within seven business days of identifying the breach.

We also uphold your right to seek legal recourse if your personal data is mishandled. Individuals have the right to pursue enforceable claims against data controllers or processors who fail to comply with the law. This includes the ability to lodge a complaint with the Information Commissioner’s Office (ICO) or take legal action if necessary. Our approach ensures that users have full access to their rights and appropriate remedies in case of non-compliance.

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The most current version is always available on our website. Continued use of the website indicates acceptance of the updated policy.

If you have any questions about this Privacy Policy, Data Protection, or Review Moderation Practices, please contact us at:

Email: [email protected]