Top Frequently Asked Questions about Three Best Rated

FAQ

Is ThreeBestRated legitimate?

Yes, Three Best Rated UK is an independently operated platform. Our team manually verifies and lists the top three local businesses in each category using a 50-Point Inspection checklist that checks reputation, service quality, and overall excellence. We do not support paid promotions. Every business listed is UK-based and is chosen purely on merit, avoiding any biases.

Do business owners pay ThreeBestRated® to get listed or updated?

Absolutely no! We don’t accept payment for inclusion or ranking. All listings are based on our independent 50-Point Inspection, which evaluates businesses objectively on factors like reputation, reviews, history, and overall performance. Our goal is to provide customers with trusted, unbiased information.

Then... How does ThreeBestRated® make revenue?

ThreeBestRated® generates revenue through ads. This ad-based model allows us to provide our platform free of charge for both customers and businesses. We don’t sell user contact details. For more information, see our Privacy Policy for how ads/cookies work.

Why do you only pick three businesses?

We narrow down the options to three businesses per category to make it easier for users to compare leading options within their area.

How do you decide which businesses are the best?

We list every business using our 50-Point Inspection. It is a checklist that evaluates a business from multiple angles, analysing their history, track records, licenses, customer satisfaction, complaints, awards, experience, ratings, online reviews, price, and many other industry related factors.

How do you handle negative feedback from visitors/customers about businesses?

We take negative feedback seriously. We review and verify each feedback manually and carefully. In case of negative feedback about a business we have listed, we will reevaluate the business, contact them for clarification and take actions if needed. At the end our ultimate goal is to maintain trust and transparency, ensuring only truly deserving businesses remain on Three Best Rated.

Do you cover the full 50-point inspection for every business?

Yes. We apply all the points as fully as available data allows. This helps us to identify the top three among the bunch of businesses.

Does Three Best Rated visit every business?

We do visit listed businesses periodically as random customers to ensure the accuracy and relevance of our listings. Our parameters are designed to provide an overview of a business's performance. For enhanced accuracy, we do keep an eye on recent reviews, ratings, businesses’ social media handles, and various other relevant factors to gather new and current information. Through this thorough inspection, we update the new information regularly.

Are the discounts listed valid?

Yes, the discounts displayed on our Site are genuine. However, discounts are subject to change based on time and season, and ThreeBestRated® holds no responsibility for their validity. For the most up-to-date information, please contact the businesses directly.

In case of any invalid or expired discounts, you can let us know through the contact form or email at [email protected]

Can I leave a review for a business on the ThreeBestRated®?

Yes. You can leave a genuine review for any business. However, we have a strict policy in place to prevent inappropriate claims, offensive language, or false content. Before making it to the public view, we will manually evaluate and verify with businesses for accuracy and fairness.

You already have three businesses listed, what's the use of submitting my business?

We encourage business owners to submit their businesses, even if we already have three. Because, if you believe your business offers better service and exceptional customer care, ThreeBestRated is always ready to give you a fair chance. We will evaluate your business and if your business meets our criteria, you will earn a spot among the top three

How many businesses do you review in a city?

It varies depending on the city. Larger cities like London, Birmingham and Manchester naturally mean more service providers and smaller cities like Salisbury and Whitby may have a limited number of providers. We do cover everyone in a locality.

Why do you show both positive and negative reviews about a business?

With transparency and trust as our core values, we believe that showcasing both positive and negative feedback can help people better understand businesses and make informed decisions. Every review is manually verified and displayed in line with fair review practices so that visitors see real experiences shared by real customers. For more details click here

How long will our business stay on ThreeBestRated®?

It is purely based on your performance. We will review and reevaluate our listing regularly. Given that, you will stay on the listing as long as you maintain your quality care, uphold customer satisfaction and be consistent with your overall excellence.

Will you update your website? If yes, how often?

Yes. We regularly review and update business’ information based on the latest research, data, and user feedback, with clear update timestamps

Does the positions of the businesses on the page mean anything? Can I get mine changed?

Your position on the listing is not going to affect you in any way. Our goal is not to number the business, instead we want to keep it fair and unbiased. Therefore, all the businesses listed are equal. We do not support a numbering system or encourage businesses to have their listing changed.

We are listed as one of the best!!! How can we promote this?

Congratulations on this milestone! We encourage you to share it on all your social media platforms, websites and almost everywhere you can. Publishing a press release in local newspapers is another great way to spread the word. You can do it either by yourself or by contacting our PR team at [email protected] – we offer exclusive PR and social media promotions for our businesses. Kindly check our Media Kit to know more about what we are doing for our businesses.

Some businesses stick the logo and badges on their vans, storefront, office desks, notice boards, and product boxes. We even have businesses hand a sign on their storefront. In the end, the primary reason to promote your award is to let people know who they truly are!

Feel free to contact our customer support team at [email protected] for help in promoting your businesses.

What should I do if I find a typo, notice a closed business, find missed or wrong information, or a broken link?

While the possibilities are less, you can use our contact form or email us directly at [email protected]. We will verify and update the listing if necessary.

In case of a business looking to update your business information, you can email us at the above-mentioned email address or visit our Update Business Page.

How do you maintain credibility and transparency?

As said earlier, we follow a strict, our own evaluation process to assess every business. We do not hide or filter any information about any business from the visitors. We aim for transparency and include positive and negative information as per our policies and applicable law.

Is there a mobile app for Three Best Rated UK? Is it free to use?

Yes! Three Best Rated’s mobile app is available in the UK that allows you to find the top local businesses in any city throughout the nation right from your mobile. It is completely free to download and use for both the customers and businesses.

Is Three Best Rated UK available internationally?

Apart from the United Kingdom, Three Best Rated is currently available in the USA, Canada, Australia, Singapore, India, France and Germany, serving over 4.5 millions customers per month globally. We help users and business owners almost internationally.

How many cities are covered by Three Best Rated UK?

ThreeBestRated® covers almost all the cities and towns across the UK. Beyond updating every listing manually annually, we continue to expand our listing nationwide and all the other nations we serve.