3 Best Art Galleries in Stafford, UK

From the first phone call to Sean at the gallery until my husband collected our picture yesterday the whole experience couldn't have been better. No wonder the business has been going for 30 years. There is a good range of art to suit different tastes, the staff are so friendly & helpful & the framing & attention to detail is excellent. Thank you so much for a perfect experience. Would highly recommend this gallery they deserve to do well.

I bought a picture which was sent through the post. Ben was very helpful. The price seemed very competitive. It was very well packaged, so very pleased..

I want to thank Ben for his help in Framing a beloved piece of art, of my late brother. Thanks Ben.

If I could give this gallery zero stars, I would. On Sunday I placed an order for a picture that was listed as available and paid £750 in good faith. Shortly afterwards, I received an email saying: “I’m not sure how this went through, but it is sold out and says this on our site, see below (screenshot of website showing item, with big yellow circle around ‘sold out’). We are unable to fulfil your order and have cancelled the transaction.” My frustration isn’t that the item was unavailable, as mistakes do happen. What matters is how they’re handled. Instead of a straightforward apology, the message made me feel at fault for their error. That impression was reinforced when I phoned the owner, who sent the email, and was told that “people can add their own tones to emails.” A simple “sorry, we made a mistake” would have gone a long way. Instead, what has stayed with me and will stop me from trying to buy from the gallery again wasn’t the cancellation itself, but the lack of accountability. It’s disappointing to feel blamed rather than valued as a customer. - Treena Reply

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