Helping Hands Home Care Durham is a family-operated enterprise that specializes in in-home care services. At the helm of the Durham branch is Caitlin Evans, who diligently oversees the delivery of safe, customized, and top-tier care to their valued clientele, ensuring that their unique needs are consistently addressed. Helping Hands Home Care Durham is wholeheartedly committed to furnishing the local community with the highest achievable standard of assistance in the familiarity of their own homes. Their flexible service packages can be tailored to accommodate changing requirements, underpinned by a steadfast dedication to a person-centered approach to care. This approach empowers individuals to maintain control over their support within the comforts of their home. The organization operates in strict compliance with the Care Quality Commission (CQC) regulations and upholds values of compassion and empathy. Their caregivers undergo comprehensive training and thorough vetting to guarantee the provision of a professional service. With a presence spanning over 160 branches across the UK, Helping Hands Home Care has been a trusted source of care, nursing, and companionship for individuals in need across England and Wales for more than three decades.
UNIQUE FACTS:
• 30+ Years Of Care
• Fully Regulated
• Checked By The CQC And Other UK Governing Bodies
• Carers Are Fully Trained And Checked To Ensure A Professional Service
• Flexible Care Plans To Suit Your Changing Needs.
Best Home Care Services in Durham
Expert recommended Top 3 Home Care Services in Durham, UK. All of our home care services actually face a rigorous 50-Point Inspection, which includes local reviews, history, business standards, ratings, satisfaction, trust, price and their trading excellence.
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HELPING HANDS HOME CARE DURHAM REVIEWS
Helping hands are one of the best companies I have come across. They are responsive, professional, friendly and caring. They are of high quality which is demonstrated from the carers they employ to the office staff, nothing is a problem. I would highly recommend them.
Helping Hands is one of the most professional care company's I have come across. High quality is demonstrated throughout the company from the standard of care, staff, training, resources and excellent customer service. It is a very holistic, friendly and most importantly caring company. Durham branch is a welcomed addition to the local community.
Prior to working for Helping Hands Durham, I worked in both a care home and for another domiciliary care company. I have worked here for almost a year and did quite a lot of research first. I did a review of staff comments about a range of companies and Helping Hands came out top for everything. I then applied for and got this job. I was not disappointed. Caitlin and the other staff have all made me feel really welcome. I have been supported and had opportunities to do further training and CPD is an important aspect with a variety of courses on offer. What I have found different from other organisations I have worked for, is that the management really do try to meet the staff needs and preferences. Your availability is discussed and rotas approved by staff before acceptance. The managers listen and are there for support when needed. The clients get excellent care as staff are happy in their roles and everyone has a joint ethos to do our best to make people whether staff or clients happy. Travelling expenses are fair, travelling times are realistic and guaranteed hours contracts provide security.
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Home Instead Durham is a dedicated home care service provider in Durham, committed to delivering quality and award-winning care within the comfort of your own home. They recognize that your home is where you experience the utmost comfort and happiness. The organization takes pride in offering exceptional services to their valued clients. They take charge of the recruitment, training, and supervision of their CAREGivers to ensure the highest standards of care. Trudi Jameson has been at the helm of Home Instead Durham, leading a team of devoted care professionals from the wider Durham area. Their services encompass a range of at-home care options, whether it's specialized dementia care or domiciliary care. They are dedicated to delivering home care in Durham that caters to individual needs. Furthermore, their collaboration with ORCHA offers a valuable resource for accessing information and advice on the best healthcare and well-being apps. Home Instead Durham goes beyond the ordinary by also providing respite care, palliative care, and companion care in the North East of England.
UNIQUE FACTS:
• Personal Care (on A Contracted Hours Basis)
• 24 Hour Care Live In Carer
• Adult Home Care (18+)
• Personal Care Assessments
• Risk Assessments In The Home.
Speciality:
Serving Locations:
East Of England, East Midlands, Greater London, Northern Ireland, North East, North West, Scotland, West Midlands, South East, South West, Wales, Yorkshire & The Humber
Contact:
Working Hours:
TBR® Inspection Report:
HOME INSTEAD DURHAM REVIEWS
Always provided first rate standard of care. High quality management ensures caring needs are met with minimum fuss.
Very happy with the services provided - carers and office staff are extremely helpful, supportive and responsive. They provide advice when needed and are really flexible with adjusting visits to accommodate various appointments.
I recommend this Company 200%! From the first initial contact they provided exemplary home care for mum, professional, compassionate and totally reliable. The Rolls Royce of Care, they certainly passed the mum test with me, I could go to work without worry and as mum was a very anxious lady and never having had care before, she was at ease very quickly and looked forward to seeing her carers.
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Crescent Homecare Limited is an independent care agency that delivers one-to-one care to service users in the comfort of their own homes. With a workforce comprising more than 80 full-time and part-time staff, their primary objective is to provide service users with a comprehensive and top-quality care service within their home environment. The dedicated caregivers at Crescent Homecare are committed to delivering a flexible, efficient, and professional service that is individually tailored to meet the unique needs of each person. The care team excels in providing personalized care of high quality to every service user in their home. Their approach is grounded in respect, sensitivity to individual needs and abilities, and the promotion of service users' independence and personal dignity. Crescent Homecare extends its care services to both the private and public sectors, with care and support needs identified through a comprehensive assessment process. Importantly, Crescent Homecare is available to respond to the needs of service users on a 24-hour basis, ensuring continuous support and assistance.
UNIQUE FACTS:
• Provide Quality Personalised Care To Each Of Their Service Users In Their Own Home Environment
• Provide A Tailored Package Of Care
• Offer A Flexible, Efficient And Professional Service.
Speciality:
Contact:
Working Hours:
Sat & Sun: Closed
TBR® Inspection Report:
CRESCENT HOMECARE LIMITED REVIEWS
I’ve worked for Crescent Homecare since 2009 and what a fantastic company it is, from the minute I got the job I was made to feel like part of the team. The support I received from the management&directors was second to none they truly care about their employees and go above and beyond to made sure everyone is happy in their role. I for one feel very valued and appreciated in my role and support is always there when needed. Over the years I’ve been given lots of opportunities to progress in my career and with Crescent Homecare behind me I feel I can achieve anything. I would absolutely recommend this company to anyone.
Crescent Homecare looked after Mum for the last twelve months of her life and I cannot praise their care enough. All staff were friendly and Mum loved having them. They didn't dictate to her and always asked what she wanted. They kept me informed at all times if there were any problems and were quick to respond if her health deteriorated. She was treated with the greatest respect and dignity at all times. I cannot recommend this company and their carers enough and I thank them all for everything they did for my mum, it was greatly appreciated.
I was very pleasantly surprised at the standard of care and attention I received from Crescent Homecae carers. They were very kind, caring and nothing was a trouble to them. They were prepared and did go the extra mile. Thank you, to them all.
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