3 Best IT Services in Reading, UK

Here’s The Deal:
Dead Simple Computing was created to assist small to medium-sized businesses with their IT needs, emphasising clarity, conciseness, and avoidance of confusing technical jargon. Established in 2019. Through individual consultations, the company provides honest and unbiased advice, tailoring recommendations to meet customer requirements. Dead Simple Computing is dedicated to establishing appropriate IT foundations for businesses, enabling both organic and targeted growth without vulnerability to unforeseen challenges. Founder Daniel McClure Fisher, an experienced IT professional, brings a wealth of expertise in overcoming challenges and implementing efficient solutions. Being a small business themselves, Dead Simple Computing understands their customers intimately, allowing for a personalised yet adaptable approach that ensures ultimate peace of mind. With a forward-thinking mindset, they recommend optimal solutions for your needs, ensuring a robust foundation for your IT infrastructure.

UNIQUE FACTS:
• 348 users supported
• Average resolution time 38 minutes
• 25 Managed customers.

Here’s The Deal:
ESP Global Services Ltd stands as a leading information technology service provider based in Reading, UK. With a focus on specialized, industry-specific support for IT projects, they offer the expertise and scalability required for effective global rollouts. Recognising the nuances of diverse industries, ESP excels in optimising efficiency and effectiveness, providing comprehensive services from initial end-user contact to resolution. Operating in over 160 countries worldwide, they truly embody a global services provider. Their 24/7 global IT service desks facilitate a shift from reactive service to proactive, resolution-oriented engagement, empowering businesses to deliver world-class service. ESP Global Services Ltd is equipped to assist organisations with a range of needs, including flexible IT service desks, on-site support, expert management of IT projects, and hardware lifecycle management, ensuring timely and reliable support when it's needed most.

UNIQUE FACTS:
• Offering remote, hybrid, or outsourced support
• Multilingual support fortified by ISO.

Here’s The Deal:
ACT Systems is dedicated to managing all facets of your IT infrastructure, allowing you to concentrate on the core operations of your business. Their overarching goal is to deeply comprehend your business needs and leverage technology to provide a competitive edge. The in-house team of technology specialists at ACT Systems operates around the clock, swiftly and efficiently addressing IT issues, often before they become apparent to you. The customer services and sales team, comprised of IT-trained professionals, collaborates seamlessly with both technical and administrative departments, providing guidance on the full range of services. By delivering top-tier customer service and strategic advice, ACT Systems aims to establish itself as your reliable and long-term IT service provider. Their offerings encompass premium IT Support Services tailored to your business requirements, covering areas such as IT support, consultancy services, hardware procurement, and a range of other Managed Service Provider (MSP) offerings.

UNIQUE FACTS:
• 16 Mins email response
• Exceptional customer service
• Premium cloud-first IT company.